To make a formal complaint about a breach of ethics, Councillor or staff Code of Conduct or other serious matter you need to follow a formal complaints process. 

• Council's Complaints Process Policy
• Fill in the Formal Complaints Form

Should you need to speak to Council's Formal Complaints Officer please contact Sydney Shang on 1300 79 49 29 or email sydney.shang@frasercoast.qld.gov.au