Pay a bill

Online bill paying service

Council offers an online bill paying service for payments of:

  • Annual rates notices
  • Water and sewerage notices
  • Animal notices
  • Health licences

A 1% surcharge applies to transactions $5,000 and over. Council accepts MasterCard and Visa cards only.

Pay your bill online

Other ways to pay your bill

Annual rates notices and water & sewerage notices

  • Phone 1300 361 496 to pay with credit card. A 1% surcharge applies to transactions $5,000 and over. Council accepts MasterCard and Visa cards only.
  • Make regular Direct Debit deductions from your nominated savings or cheque account by either weekly, fortnightly or monthly payments - To apply for direct debit, simply complete an online form by registering through e-Services or alternatively you can download Direct Debit request and/or amendment/cancellation (PDF,112kB)and deliver to one of Council's Customer Service Centres or post to PO Box 1943, Hervey Bay Qld 4655.  
  • Contact your participating bank, credit union or building society to make payment from your cheque or savings account. The BPAY Biller code and reference number is located on your notice.

Animal notices or health licences

  • Phone 1300 361 496 to pay with credit card. A 1% surcharge applies to transactions $5,000 and over. Council accepts MasterCard and Visa cards only.
  • Contact your participating bank, credit union or building society to make payment from your cheque or savings account. The BPAY Biller code and reference number is located on your notice.

For other payments

  • Visit Council's Customer Service Centres during office hours. Payments accepted include cash, cheques, money order, credit & debit cards. A 1% surcharge applies to credit card transactions $5,000 and over. Council accepts MasterCard and Visa cards only.
  • Post your cheque or money orders to: Fraser Coast Regional Council, PO Box 1943, Hervey Bay, Qld, 4655 (include your account details or a copy of your account).
  • Phone 1300 79 49 29 for further payment options.

Related links