You can use live chat to contact a Council Customer Service Officer who will assist with your enquiry.
To request a chat session, enter your details below.
PLEASE NOTE - You may be directed to information on this website. The page will automatically appear in this window.
You may get a message asking you if you want to view only pages that are delivered securely. Select "No" otherwise you will not be able to view the webpages.
Your live chat session will remain secure.
Live chat is available from Monday to Friday between 8.15am and 4.45pm.
Live chat is closed on Saturday, Sunday and public holidays.
Due to privacy reasons, certain personal information cannot be discussed using webchat. This includes Property Rates information. Please call Council on 1300 79 49 29 for assistance.
Urgent or hazardous situations:
If the matter is urgent or a hazardous situation which may cause physical harm to a person or property, please call Council on 1300 79 49 29 – 24 hours a day 7 days a week.
In requesting a chat, you are providing personal information such as name and contact details.
This information will be used for the purpose of responding to your enquiry and will only be accessed by persons who have been authorised to do so. Your personal information is handled in accordance with the Information Privacy Act 2009.