Coronavirus COVID-19 Community Support
Information for communities
The spread of the coronavirus (COVID-19) and the response to it is rapidly evolving. Fraser Coast Regional Council is committed to supporting Queensland Health as the lead agency responding to novel coronavirus (COVID-19) and will ensure our community is kept informed.
Community Recovery hotline
If you have no other means of getting food or essential items, call 1800 173 349
The Community Recovery Hotline is also available to support vulnerable Queenslanders in home quarantine who have no other means of support.
Fraser Coast Care Hotline
If you are feeling lonely, sad or overwhelmed or would simply like someone to chat with, call 1300 711 311. There are caring people waiting to take your call.
A $750 one off Economic Support Payment - Approximately 6.5 million Australians will receive a one off payment as part of the Government’s response to Coronavirus (COVID-19).
Affected by Coronavirus (COVID-19) - Information and services to help you if you’re affected by Coronavirus (COVID-19) or looking for more details.
Coronavirus Supplement - The temporary Coronavirus Supplement will be a fortnightly payment if you're getting an income support payment.
More financial support for Coronavirus affected job seekers - The Australian Government has announced more payments and streamlined claims for job seekers affected by Coronavirus.
Queensland Disability Network has been working with the Queensland Government to make sure people with disability have access to the information and resources they need to prepare for the evolving COVID-19 pandemic.
NDIS Coronavirus (COVID-19) information and support for NDIS participants and providers
Crisis Payment - If you cannot work because you are isolated at home due to Coronavirus and do not have leave entitlements you may be eligible for a Crisis Payment. Centrelink may pay you Crisis Payment if you are in severe financial hardship and you receive an income support payment like JobSeeker Payment or Youth Allowance for job seekers.
Special Benefit - A payment if you are in severe financial hardship and cannot receive income support from Centrelink.
Funding is available for Queenslanders who have lost their job due to the impacts of COVID-19 and who do not have access to other financial assistance.
The COVID-19 Rental Grant is a one-off payment of up to 4 weeks rent (maximum of $2000) available to those affected by the COVID-19 pandemic who do not have access to other financial assistance. More information is available here.
If you have concerns about your health, contact 13 HEALTH (13 432 584). If you have symptoms of the virus and have travelled overseas in the past 14 days, or had close contact with a confirmed case of COVID-19 Coronavirus, see a doctor. Call ahead and mention your symptoms and travel (or contact) so they can prepare for your visit.
If you require translating or interpreting services, call 131 450.
If you are seeking general information or resources to keep yourself healthy through this event and minimise the transmission of COVID-19, visit Queensland Health’s website
If you are registered as being in quarantine in Queensland, and need essential supplies with no other means to access them, contact the Community Recovery Hotline on 1800 173 349.
If you are a National Disability Insurance Service (NDIS) participant and you are concerned about your exposure to COVID-19, call 1800 020 080 (24 hours a day, seven days a week) for the Department of Health’s NDIS hotline.
If you have disability and would like accessible information visit the NDIS’s website
If you are deaf or have a hearing or speech impairment; contact the National Relay Service on 1300 555 727.
Contact the National Coronavirus Health Information Line on 1800 020 080 for general information about COVID-19 24 hours a day, seven days a week.
If you would like further information about the Australian Government’s response to COVID-19, visit the Australian Department of Health’s website.
Visit Services Australia for information about the Australian Government’s support for people impacted by COVID-19, including Economic Support Payments and allowances for people who are in self-quarantine and can’t work.
Beyond Blue: 1300 224 636
Headspace: 1800 650 890
Health Direct Hotline: 1800 022 222
Kids Helpline: 1800 551 800
Lifeline: 13 11 14
MensLine Australia: 1300 789 978
National Home Doctor: 13 74 25 (13 SICK)
Rental Tenancy Authority: 1300 744 263
The Care Army is made up of everyday Queenslanders who want to help older people living in the community who may not have friends, family or neighbours who are able to support them.
Humans are susceptible to many different infectious diseases, including Coronavirus (COVID-19). Worrying about diseases is a normal reaction. But, excessive worrying about infectious diseases can affect both our physical and our mental health.
This page describes practical psychological skills to help you and your loved ones cope with anxiety and worry about infectious diseases.
Lending a helping hand - More information and instructions on how to register interest in Volunteering is available here.
Red Cross offers practical tips to maintain your wellbeing and manage isolation during the COVID-19 pandemic.
Schools and community kindergartens will move to a home-based learning model from 20 April until at least 22 May 2020.
During this period, all students who are able to be supervised at home and learn from home are to stay home, except for vulnerable students and children of essential workers.
This decision to operate under a home-based learning model will apply for at least the first five weeks of Term 2, and a further decision will be made regarding the second half of Term 2 by mid-May.
The Department of Education has a number of online tools and resources to support students.
Tenancy support - Tenancy Queensland 1300 744 263