COVID-19 Council Update

Council and novel coronavirus (COVID-19)

The spread of the coronavirus (COVID-19) and the response to it is rapidly changing.

Fraser Coast Regional Council is committed to supporting Queensland Health as the lead agency responding to novel coronavirus (COVID-19) and will ensure our community is kept informed.

Click here for the latest advice, information and resources. A National Coronavirus Health Information Line has been established on 1800 020 080.

Roadmap to easing restrictions

Business Support Page Community Support Page 

UPDATE 2/7/2020 - Refer to the updates below for information. 

Re-Opening Council facilities

From Saturday 16 May 2020

  • Fraser Coast playgrounds and skate parks will progressively re-open, public barbecues and bubblers will be switched on, and outdoor gym equipment will be available for public use.

From Monday 18 May

  • Burrum Heads, Howard and Tiaro libraries will re-open for borrowing only with numbers limited as per government guidelines. The Hervey Bay and Maryborough Libraries will remain closed but will soon start a ‘Click and Collect’ service;
  • Hervey Bay and Maryborough Aquatic Centres will re-open for lap swimming and exercise only, bookings required. Recreational swimming will not be permitted and the children’s play area will remain closed;
  • Council’s Customer Service Centres and the Development Enquiries Counter will re-open;
  • Maryborough Animal Pound and Fraser Coast Adoption Centre will return to standard operation hours;
  • The Howard, Burrum Heads and Yengarie waste transfer stations will re-open and return to standard operating hours;
  • The Halcro Street Community Centre will re-open for one on one appointments;
  • The Maryborough Showgrounds and Equestrian Park will be open for casual horse riding and group bookings of less than 10 people during the day; Bookings are essential.
  • The Fraser Coast Sports and Recreation Precinct will be available for sporting groups to use in line with government directives limiting gatherings to up to 10 people. The fever clinic will cease operations at the Sports Precinct from Friday 15 May;
  • The Orchid House will re-open and local community halls will be available for community groups to use in line with government directives limiting gatherings to up to 10 people.

From week commencing Monday 25 May 2020

  • Tuesday 26th May - The Nikenbah Reuse and Recycle Market Centre (tip shop) will re-open with social distancing measures in place. Normal operating hours.

From Monday 1 June 2020

  • The Hervey Bay and Maryborough Libraries will now re-open from this Wednesday 3 June with limited opening hours and only 20 people (not including staff) allowed in each library at any one time.
    New social distancing and hygiene practices will be in place, with visits limited to 15 minutes while the Click and Collect service will be restricted to housebound and vulnerable community members;
  • The Tinana and Granville Landfills will re-open following the completion of maintenance.
  • Hervey Bay and Maryborough Aquatic Centres are open with increase capacity of up to 20 people at one time for lap swimming, with the 25 metre pool at Hervey Bay remaining closed for resurfacing.
  • Casual riding at the Maryborough Showgrounds and Equestrian Park will continue daily 8am to 4pm with an increased capacity of up to 20 people. Bookings are essential.
  • Council-owned caravan parks will re-open in coming days and will be able to take bookings from people across Queensland, subject to availability and social distancing requirements.

From Friday 12 June 2020

  • The Maryborough Showgrounds and Equestrian Park will re-open for casual camping.
    The public must not enter the venue if they have experienced a fever, cough, sore throat or shortness of breath or travelled overseas in the past month. 

From Saturday 13 June 2020

  • The Story Bank, Bond Store and Gatakers Artspace will re-open.

From week commencing Monday 15 June 2020

  • Wednesday 17th June - The Maryborough Reuse and Recycle Market Centre (tip shop) will re-open with social distancing measures in place. Normal operating hours.

From Saturday 11 July 2020

  • Brolga Theatre will re-open in a limited capacity  for corporate bookings and limited venue hire, with Council awaiting further advice and approvals around how and when major performances will return. 

From Thursday 6 August 2020

  • The Community Nursery will re-open, subject to further clarification from the Queensland Government;

WetSide will remain closed as per its usual seasonal closure at this time of year while the Hervey Bay Regional Gallery and Maryborough Customs House will also remain closed for maintenance works.

Council will continue to review operations as the situation evolves.

Council is proactively encouraging workers to maintain personal hygiene and is committed to providing a hygienic work environment.

Council is encouraging the community to practise good hygiene and follow the advice of national and state health authorities.

Business support

More information is available here. 

Community support  

More information is available here.

Contacting Council

Residents can contact Council or Wide Bay Water and Waste Services without the need to attend one of our Customer Service Centres.


Media Releases


Frequently asked questions

  • Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

    However novel coronavirus (COVID-19) is a new strain of coronavirus that has not been previously identified in humans.

  • It depends on the virus, but common signs include:

    • fever
    • a cough
    • sore throat
    • fatigue
    • shortness of breath.
  • To protect yourself and others from infection, practice good hand and respiratory hygiene including:

    • cleaning hands with soap and water or alcohol-based hand rubs
    • covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
    • avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath
    • staying home if you are unwell.

    You should also try and stay at least 1.5 metres away from people coughing or sneezing.