Selling your products and services to Council

1. Start early
   • Ask questions via the forum well before closing time if you don't understand something.
   • Plan to get your response in one (1) day before the closing time.
2. Make sure you understand what is required:
   • Read the tender documentation thoroughly.
   • Consider the questions or requests - all questions and requests are important, but which ones:
     • do they require a short or detailed response?
     • do they provide you with an opportunity to promote your capabilities?
     • are Council's requirements different to the way that you normally do business?
     • how will this affect your ability to put in a strong tender response?
   • Keep returning for any new or additional information provided in response to tenderers questions
     • Note: if you ask a question, the answer may be provided to all tenderers.
3. Read the contract terms and conditions carefully.
   • If you need legal or accounting advice, obtain this early as your non-compliances must be submitted before the tender closing time. If you submit non-compliances, they can be considered in the evaluation of your tender.
4. Gain an understanding of Council as your potential client:
   • Read the specification document as this will outline what must be delivered or provided to Council.
   • Understand how this tender fits with the Council’s Vision.
   • Explore Council's website - does Council have any policies, media statements and communications to residents that relate to the tender topic?
   • Attend the tender briefing session if one is held.
5. Note the closing date and time for lodging your tender.
   • Late tenders may not be accepted.

Most Council tenders will contain the following information:

1) Present your response in a simple format.

If no set response format has been specified, follow the general format and numbering of the tender specification or deliverable attachments. Use simple, straightforward language and keep to the point.

2) Know how your tender will be evaluated.

Provide a clear and concise response to each of the questions which will be used to evaluate your tender. Consider the evaluation criteria nominated in Council's Invitation to Offer when formulating your responses.

For more information refer to understanding how tenders are evaluated section below.

3) Maximise compliance

If your tender doesn't comply with all mandatory criteria listed in the Request for Tender (if any), it may not be considered further.

Non-compliances (clauses you disagree with) in relation to the draft contract or specifications may be considered by Council in its evaluation/decision.

4) Clearly identify the legal entity that is submitting the tender

Council can only contract with a legal entity – this is a person or a company. Clearly state the name on the legal entity that is submitting the tender and:

• include your Australian Business Number (ABN)
• include your Australian Company Number (ACN) if you have one
• if you use a trading name, please also provide your full name or the full name of your company (including Pty Ltd and ACN); and
• if a the tender is being submitted by a trustee on behalf of a trust, please clearly state the full name of the person or company (including Pty Ltd etc) that acts as the trustee for the trust. You may also be asked to provide the trust deed so that Council can confirm that the trustee has the power to commit the trust funds.

5) Demonstrate your ability

• Make sure you demonstrate your ability to fulfil each criterion.
• Draw on previous experiences to provide examples and offer certificates, samples, references and referees to further justify statements.
• If your product or service performs better than our specifications, tell us how.

6) Complete the price or cost schedule

Ensure you have completed the price or cost schedule for all items you are tendering and ensure that your price is the most sustainable and competitive available to give you the best chance of being selected.

7) Pitch competitively

• Are you offering value for money?
  • Value for money is based on a broad assessment of all cost and benefits of each proposal.
• Have you considered Value Adds?
  • What else can your business provide that would be of value to Council and make your tender submission stand out from others?

Examples might include extra reporting abilities, the offer of discounts for other manufactured items or services not covered by the contract, a rebate if annual spend targets are met, presentations to internal staff on industry developments and events.

8) Provide additional Information

To further demonstrate your ability to meet Council's needs, it may be appropriate to include background information on your company's history, your employees, services you offer and any prior experience with Council. This information may be included in the covering letter as appendices or when addressing criteria.

If you are a current supplier to Council ensure that you submit your tender response in full and don’t rely on your current contract. Each tender will be assessed equally based on the tender responses provided.

Remember, you will be providing a good or service to Council. Demonstrate an understanding of Council’s business and how your company's skills may compliment them.

Before submitting your tender ensure that you have correctly completed and signed all appropriate tender forms and included all of the information requested by Council.

Submit your tender response before the closing time. Plan ahead and get it in a day early – no one can see your submission internally (Council staff) or externally (any suppliers/contractors) before the closing date and time.

Lodge your submission where and how the tender document states.

The criteria used to assess tenders for procurement worth over $200,000 are usually specified in the tender documents. Generally, when evaluating your tender we may:

• check for to see if you have provided all information that we requested
• check whether you have complied with the tender conditions
• contact you to clarify things we don’t understand in your tender
• shortlist one or more tenderers who most closely meet Council’s requirements
• negotiate with you and/or other tenderers

The price model is the method used to produce a ‘value for money ratio’ that can be used to compare tenders against each other. This may be the purchase price of the item or it may be a whole of life cost including servicing costs and the cost of consumables.

The information above will help to identify the tender which represents the most advantageous outcome for Council.

Council has provided a checklist for you to ensure you have a smooth process when submitting your tender.

TENDER CHECKLIST(PDF, 151KB)