Request a service
All Fraser Coast residents and visitors are encouraged to report issues with trees, pavement problems, graffiti, dumped rubbish, waste services, water faults or any areas of concern.
Did you know that you can log a request in our system that goes directly to the staff member that needs to action your request? You will receive a unique and secure reference number to your email or mobile number upon submission which you can use to track your request.
Council has two 'flying gangs' that routinely visit rural and remote townships to carry out minor maintenance and cleaning activities.
The flying gangs are on top of Council's regular scheduled maintenance and capital works programs that are undertaken across the region.
You can log jobs for the crews to undertake by filling in an online form below.
SUBMIT AN ONLINE REQUEST FOR THE NORTHERN REGION
| Week 1 | Week 2 | |||||||||
| M | T | W | Th | F | M | T | W | Th | F | |
| Esplanade | ||||||||||
| Torbanlea / Burrum Town | ||||||||||
| Howard | ||||||||||
| Aldershot / Dundathu | ||||||||||
| Burrum Heads | ||||||||||
| River Heads | ||||||||||
| Booral | ||||||||||
| Dundowran | ||||||||||
| Toogoom | ||||||||||
SUBMIT AN ONLINE REQUEST FOR THE SOUTHERN REGION
| Week 1 | Week 2 | |||||||||
| M | T | W | Th | F | M | T | W | Th | F | |
| Tinnanbar / Poona | ||||||||||
| Boonooroo, Tuan and Maaroom | ||||||||||
| Magnolia, Bidwill and Owanyilla | ||||||||||
| Oakhurst | ||||||||||
| Mungar | ||||||||||
| Aramara / Brooweena | ||||||||||
| Tiaro | ||||||||||
| Gundiah / Bauple | ||||||||||
| Glenwood | ||||||||||
You can report in person at one of our Customer Service Centres located in Hervey Bay and Maryborough.
Via phone on 1300 79 49 29.
Email: enquiry@frasercoast.qld.gov.au
Hervey Bay - 77 Tavistock Street, Torquay, Qld, 4655
Hours of operation: Monday to Friday 8.15am - 4.30pm
Maryborough- 211-213 Adelaide Street, Maryborough Qld, 4650
Hours of operation: Monday to Friday 8.15am - 4.30pm
Wide Bay Water - 29-31 Ellengowan Street, Urangan Qld, 4655
Hours of operation: Monday to Friday 8.15am - 4.30pm
Tiaro Library - Customer Service functions are available at Tiaro Library (no cash transactions)
Lot 1 Forgan Terrace, Tiaro, QLD, 4650
Hours of operation: Monday to Friday 8.30am to 4.30pm