All Fraser Coast residents and visitors are encouraged to report issues with trees, pavement problems, graffiti, dumped rubbish, waste services, water faults or any areas of concern.
Use our Customer Request Portal to:
Just start typing the issue or request type - whether it’s a water leak, barking dog, bin service or park maintenance - and the system will guide you to the right form.
Your request will go straight to the relevant Council team based on the issue and location you provide. You’ll receive a reference number so you can track its progress.
You can report in person at one of our Customer Service Centres located in Hervey Bay and Maryborough.
Via phone on 1300 79 49 29.
Email: enquiry@frasercoast.qld.gov.au
Hervey Bay - 77 Tavistock Street, Torquay, Qld, 4655
Hours of operation: Monday to Friday 8.15am - 4.30pm
Maryborough- 211-213 Adelaide Street, Maryborough Qld, 4650
Hours of operation: Monday to Friday 8.15am - 4.30pm
Wide Bay Water - 29-31 Ellengowan Street, Urangan Qld, 4655
Hours of operation: Monday to Friday 8.15am - 4.30pm
Tiaro Library - Customer Service functions are available at Tiaro Library (no cash transactions)
Lot 1 Forgan Terrace, Tiaro, QLD, 4650
Hours of operation: Monday to Friday 8.30am to 4.30pm
