As a service provider, Wide Bay Water has a number of obligations under the Water Supply (Safety and Reliability) Act 2008.

This includes making the following documents available to the public:

• Annual Report 2017/2018 (PDF)
• Annual Report/KPI Report (XLS, 25kB)
• Customer Service Charter (PDF,92kB)
• Drinking-Water Quality Management Plan Report 2017/18 (PDF,5.7MB)
• Referable Dam Safety Emergency Action Plans
• SWIM KPI data 2017-2018 (XLS)