As a service provider, Wide Bay Water has a number of obligations under the Water Supply (Safety and Reliability) Act 2008.

This includes making the following documents available to the public:

• Annual Report 2018/2019 (PDF)
• Customer Service Charter (PDF,92kB)
• Drinking-Water Quality Management Plan Report 2018/19 (PDF,5.7MB)
• Referable Dam Safety Emergency Action Plans
• SWIM KPI data 2018-2019 (XLS)