WaterOne Lab
WaterOne is a purpose-built, NATA-accredited laboratory based in Hervey Bay, providing a broad range of analytical testing services for water, wastewater, and environmental samples. As one of Queensland’s only regionally located NATA-accredited water laboratories, we deliver accurate, high-quality results to support councils, developers, farmers, tourism operators, food producers, and the general public.
Our Capabilities
Our facility is equipped with state-of-the-art scientific instruments and operates under a comprehensive Quality System, independently audited by the National Association of Testing Authorities (NATA). We hold accreditations for both chemical and microbiological analysis of water and wastewater.
We offer fast and reliable testing to assist with compliance across multiple standards and regulations, including:
Our Testing Services
WaterOne provides comprehensive testing services across a wide range of applications - including domestic drinking water, wastewater treatment systems, recreational waters, food processing operations, and environmental monitoring.
Our team is NATA-accredited for both testing and the sampling and collection of various water sources, including bores, irrigation, stock, sewage, potable, tank, town, surface, and stormwater. We offer chemical, microbiological, nutrient, and metals analysis to support safety, regulatory compliance, and environmental protection.
Our technicians are also equipped with specialised field-testing instruments, enabling accurate onsite assessments and reliable, compliant sample collection.
A full pricing list is available upon request.
Technical Testing Capabilities
Click to expand each section for method details and parameters tested:
Physical/Chemical Testing
| Method Number |
Parameter |
Units |
| LP.10/012 NATA |
pH |
|
| LP.10/013 NATA |
Conductivity |
µS/cm |
| LP.10/013 |
Temperature |
°C |
| LP.10/013 |
Salinity |
mg/L |
| LP.10/013 |
Total Dissolved Salts (only) |
mg/L |
| LP.10/048 NATA |
Turbidity |
NTU |
| LP.10/011 NATA |
Dissolved Oxygen |
mgO2/L |
| LP.10/022 NATA |
Dissolved Organic Carbon |
mg/L |
| LP.10/022 NATA |
Total Organic Carbon |
mg/L |
Colorimetric Testing
| Method Number |
Parameter |
Units |
| LP.10/049 |
True Colour |
PtCo Unit |
| LP.10/049 |
Apparent Colour |
PtCo Unit |
| LP.10/027 NATA |
Free (Residual) Chlorine |
mg Cl2/L |
| LP.10/027 NATA |
Total Chlorine |
mg Cl2/L |
| LP.10/024 |
Soluble Sulphide |
mg/L |
| LP.10/024 |
Total Sulphide |
mg/L |
Titrimetric Testing
| Method Number |
Parameter |
Units |
| LP.10/005 NATA |
Total Alkalinity |
mgCaCO3/L |
| LP.10/005 |
Bicarbonate Alkalinity |
mgCaCO3/L |
| LP.10/003 NATA |
Total Hardness |
mgCaCO3/L |
| LP.10/004 |
Calcium & Magnesium Hardness |
mgCaCO3/L |
Gravimetric Testing
| Method Number |
Parameter |
Units |
| LP.10/007 NATA |
Suspended Solids |
mg/L |
| LP.10/018 NATA |
Total Dissolved Solids |
mg/L |
| LP.10/008 |
Volatile Suspended Solids |
mg/L |
| LP.10/009 |
Total Solids |
g/Kg |
| LP.10/010 |
Volatile Solids |
mg/L |
Flow Injection Analysis
| Method Number |
Parameter |
Units |
| LP.10/039 NATA |
Ammonia as N |
mgNH4-N/L |
| LP.10/039 NATA |
Orthophosphate as P |
mgPO4-P/L |
| LP.10/039 NATA |
Total Oxides of Nitrogen as N |
mg TON-N/L |
| LP.10/039 NATA |
Nitrite as N |
mgNO2-N/L |
| LP.10/039 NATA |
Nitrate as N (only) |
mgNO3-N/L |
| LP.10/039 NATA |
Nitrate as N (Calc) |
mgNO3-N/L |
| LP.10/041 NATA |
Total Nitrogen |
mgN/L |
| LP.10/041 NATA |
Total Phosphorus |
mgP/L |
| LP.10/041 NATA |
Soluble Nutrients (whole suite) |
|
| LP.10/041 NATA |
Total Nutrients (TN, TP) |
|
| LP.10/041 NATA |
Total Dissolved Nutrients (TDN, TDP) |
|
| LP.10/041 NATA |
All Nutrients (all soluble & all total) |
|
| LP.10/043 |
Soluble Aluminium |
mg/L |
ICP Metals Analysis (including Total or Dissolved)
| Method Number |
Parameter |
Units |
| LP.10/057 NATA |
Routine metals suite (Al, Cu, Fe, Mn, Zn) |
|
| LP.10/057 NATA |
Full metals suite (As, B, Ba, Be, Cd, Co, Cr, K, Li, Mo, Ni, Pb, Sb, Se, Sn, V) |
mg/L |
General Testing
| Method Number |
Parameter |
Units |
| LP.10/014 NATA |
Biochemical Oxygen Demand (5 day) |
mg BOD5/L |
| LP.10/015 NATA |
Chemical Oxygen Demand |
mg O2/L |
| LP.10/016 |
Chlorophyll ‘a’ |
mg/m3 |
Microbiological Testing
| Method Number |
Parameter |
Units |
| LP.13/001 NATA |
Heterotrophic Plate Count (37°C) |
cfu/mL |
| LP.13/002 NATA |
Total Coliforms & E. coli by DST |
MPN/100mL |
| LP.13/013 NATA |
Thermotolerant Coliforms & E. coli by MF – Environmental / Effluent |
cfu/100mL |
| LP.13/014 NATA |
Enterococci by MF |
cfu/100mL |
| LP.13/006 NATA |
Pseudomonas aeruginosa by MF |
cfu/100mL |
| LP.13/015 NATA |
Legionella by Spread plate (AS 3896) |
cfu/mL |
| LP.13/016 NATA |
Legionella by MF (ISO 11731) |
cfu/mL |
Ion / Gas Chromatography
| Method Number |
Parameter |
Units |
| LP.10/038 NATA |
Anion Scan
(Cl-, SO42-) |
mg/L |
| LP.10/038 NATA |
Cation Scan
(K+, Na+, Ca2+, Mg2+) |
mg/L |
| LP.10/028 NATA |
Trihalomethanes (GC-ECD) |
µg/L |
Grouped Tests
| Method Number |
Parameter |
| Water Microbiology |
Potable Water (tank, dam or bore)
(Total coliforms & E. coli DST, HPC) |
| Water Microbiology |
Legionella & HPC
Legionella & HPC |
| Swimming Pool Microbiology |
Swimming Pools
(E. coliby DST, HPC,Pseudomonas aeruginosaby MF) |
| Bore Water |
Domestic Use
(pH, Fe, Mn, Salinity, Conductivity,E. coliDST) |
| Bore Water |
Commercial Irrigation/domestic
(pH, EC, Salinity, Total & Bicarbonate Alkalinity, Total Hardness, E. coli DST, Anions, Cations, Cu, Fe, Mn, Zn, SARcalc) |
| Tank Water |
Human Consumption
(pH, Conductivity, E. coli DST, True Colour, Turbidity, Nitrate, Nitrite) |
| Water Quality |
Human Consumption
(pH, Conductivity, Total Hardness, Total & Bicarbonate Alkalinity, TDS, True Colour, Turbidity, Total coliform & E. coli, Nitrate, Nitrite, Anions, Cations, Fe, Mn, Zn, Cu & Al by FIA) |
| Effluent |
Suspended Solids, BOD, TN, TP, Thermotolerant coliforms, E. coli by MF |
| S.A.R. |
Calculated Value (must Inc. Na+, Ca2+, Mg2+) |
Essential Documents for Water Testing
Click the links below to access the Chain of Custody Form and Sample Collection Instructions.
Contact Us
WaterOne Laboratory
Hours of operation: Monday to Friday, 8:30am - 4pm
Note: Preferred sample delivery Monday - Wednesday. Samples may be delivered outside of standard hours by prior arrangement, subject to staff availability. Surcharges may apply.
Address: 29-31 Ellengowan Street, Urangan QLD 4655
Email: labservices@frasercoast.qld.gov.au
Phone: 1300 79 49 29