Airport FAQs

You can fly to:

• Brisbane
• Sydney
• Melbourne
• Lady Elliot Island
• K’gari (formerly Fraser Island)

What transportation is available from the Airport?

• Car Rental
• Taxi
• Rideshare / Uber
• Shuttlebus
• Limousines

Can I hire a car at the airport?
Yes, however it is advisable to book in advance. The Car Rental desks are only manned during flight arrivals and are located in the arrivals foyer.

From Hervey Bay: Approximately 10 minutes by car from the Esplanade and 15 minutes from major shopping and commercial areas.
From Maryborough: Approximately 25 minutes by car.

No, payment is required on exit of the car park.

30 minutes free parking is available for assisting passengers with mobility issues near the drop-off bays across from the front of the terminal. Disability bays are also located in both the public and secure car parks. Charges apply after 30 minutes.

Yes - but must be requested in advance through the airline or travel agent. Wheelchairs can assist passengers from their vehicle to the terminal.

The Café is open for Qantas and Jetstar flights with a licensed bar serving premium drinks from 10am.

Yes, free Wi-Fi is available throughout the Airport.

Yes – located in the Ladies Toilet in the Terminal and the Disabled Toilet in the Departure Lounge.

Yes, provided free of charge at the arrivals and departure foyers.

No, ATM facilities are currently not available.

No, baggage storage is not available.

Smoking (including vapes and e-cigarettes) is only permitted where ashtrays are provided in the middle of the concourse.

Smoking is prohibited within the terminal and within 5 meters of entrances.

Yes, but you must pass through the security screening point.

Freight is handled through the airline’s freight process and is managed from the Freight Area at the west end of the terminal.

Pets must be processed through airline freight services and are not allowed inside the terminal.

Deliver and collect animals via the Freight Area at the west end of the terminal.

All passengers must pass through a screening point including:

• Body scanner
• X-ray baggage screening
• Explosive Trace Detection (ETD)

For more information(PDF, 105KB)

Yes - CCTV is used to monitor both landside and airside areas to support safety and operations.

Contact Hervey Bay Airport on 0419 671 405 for items lost in the terminal.

For items lost on the plane, please contact your airline.

Do not leave baggage or personal items unattended.

Suspicious or unattended items will be reported to security.

Email your enquiry to Hello World

Refer to Oceania Aviation careers page.

Refer to the SeaAir Pacific Employment page.

Refer to the Opportunities page at MSS Security

Refer to our recruitment page. 

Bishopp manages the advertising opportunities at Hervey Bay Airport Fraser Coast and offers a range of advertising formats within the terminal, including: Classic, Digital and Bespoke.

Working with both national advertisers and local businesses; Bishopp delivers big impact, high value, and memorable campaigns.

To learn more about advertising within the airport, get in touch.

Contact: Alex Eecen

alex.eecen@bishopp.com.au

0497 889 442

Bishopp.com.au

07 3552 5600