Contact Council

For all enquiries (including after-hours emergency service)

Phone: 1300 79 49 29

Email: enquiry@frasercoast.qld.gov.au

Postal address: PO Box 1943, Hervey Bay Qld 4655, Australia 

Fax: (07) 4197 4455

Customer Service Centres

• Hervey Bay - 77 Tavistock Street, Torquay, Qld, 4655
  Hours of operation: Monday to Friday 8.15am - 4.30pm
   
• Maryborough - 211-213 Adelaide Street, Maryborough Qld, 4650
  Hours of operation: Monday to Friday 8.15am - 4.30pm 
   
• Wide Bay Water - 29-31 Ellengowan Street, Urangan Qld, 4655
  Hours of operation: Monday to Friday 8.15am - 4pm 
   
• Tiaro Library - Customer Service functions are available at Tiaro Library (no cash transactions) 
  Lot 1 Forgan Terrace, Tiaro, QLD, 4650
  Hours of operation: Monday to Friday 8.30am to 4.30pm

Overseas calls from mobiles: +61 1300 79 49 29

Overseas calls from landlines: International dialling code for the country that you are calling from, then 1300 79 49 29
For example, New Zealand calls: [00] +61 1300 79 49 29 or USA calls: [011] +61 1300 79 49 29

If you are having trouble calling our 1300# from overseas please contact your telephone carrier for support. The problem may relate to phone settings or barring limitations on your phone.

Telstra's international Mobile Roaming help number is +61 439 125 109.