WaterOne
WaterOne is a purpose-built, NATA-accredited laboratory based in Hervey Bay, providing a broad range of analytical testing services for water, wastewater, and environmental samples. As one of Queensland’s only regionally located NATA-accredited water laboratories, we deliver accurate, high-quality results to support councils, developers, farmers, tourism operators, food producers, and the general public.
Our Capabilities
Our facility is equipped with state-of-the-art scientific instruments and operates under a comprehensive Quality System, independently audited by the National Association of Testing Authorities (NATA). We hold accreditations for both chemical and microbiological analysis of water and wastewater.
We offer fast and reliable testing to assist with compliance across multiple standards and regulations, including:
- Australian Drinking Water Guidelines (NHMRC)
- Department of Environment, Tourism, Science and Innovation (DETSI) licenseing requirements
- Industry-specific programs such as Freshcare and AQIS
Our Testing Services
WaterOne provides comprehensive testing services across a wide range of applications - including domestic drinking water, wastewater treatment systems, recreational waters, food processing operations, and environmental monitoring.
Our team is NATA-accredited for both testing and the sampling and collection of various water sources, including bores, irrigation, stock, sewage, potable, tank, town, surface, and stormwater. We offer chemical, microbiological, nutrient, and metals analysis to support safety, regulatory compliance, and environmental protection.
Our technicians are also equipped with specialised field-testing instruments, enabling accurate onsite assessments and reliable, compliant sample collection.
A full pricing list is available upon request.
Technical Testing Capabilities
Click to expand each section for method details and parameters tested:
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Method Number Parameter Units LP.10/012 NATA pH LP.10/013 NATA Conductivity µS/cm LP.10/013 Temperature °C LP.10/013 Salinity mg/L LP.10/013 Total Dissolved Salts (only) mg/L LP.10/048 NATA Turbidity NTU LP.10/011 NATA Dissolved Oxygen mgO2/L LP.10/022 NATA Dissolved Organic Carbon mg/L LP.10/022 NATA Total Organic Carbon mg/L -
Method Number Parameter Units LP.10/049 True Colour PtCo Unit LP.10/049 Apparent Colour PtCo Unit LP.10/027 NATA Free (Residual) Chlorine mg Cl2/L LP.10/027 NATA Total Chlorine mg Cl2/L LP.10/024 Soluble Sulphide mg/L LP.10/024 Total Sulphide mg/L -
Method Number Parameter Units LP.10/005 NATA Total Alkalinity mgCaCO3/L LP.10/005 Bicarbonate Alkalinity mgCaCO3/L LP.10/003 NATA Total Hardness mgCaCO3/L LP.10/004 Calcium & Magnesium Hardness mgCaCO3/L -
Method Number Parameter Units LP.10/007 NATA Suspended Solids mg/L LP.10/018 NATA Total Dissolved Solids mg/L LP.10/008 Volatile Suspended Solids mg/L LP.10/009 Total Solids g/Kg LP.10/010 Volatile Solids mg/L -
Method Number Parameter Units LP.10/039 NATA Ammonia as N mgNH4-N/L LP.10/039 NATA Orthophosphate as P mgPO4-P/L LP.10/039 NATA Total Oxides of Nitrogen as N mg TON-N/L LP.10/039 NATA Nitrite as N mgNO2-N/L LP.10/039 NATA Nitrate as N (only) mgNO3-N/L LP.10/039 NATA Nitrate as N (Calc) mgNO3-N/L LP.10/041 NATA Total Nitrogen mgN/L LP.10/041 NATA Total Phosphorus mgP/L LP.10/041 NATA Soluble Nutrients (whole suite) LP.10/041 NATA Total Nutrients (TN, TP) LP.10/041 NATA Total Dissolved Nutrients (TDN, TDP) LP.10/041 NATA All Nutrients (all soluble & all total) LP.10/043 Soluble Aluminium mg/L -
Method Number Parameter Units LP.10/057 NATA Routine metals suite (Al, Cu, Fe, Mn, Zn) LP.10/057 NATA Full metals suite (As, B, Ba, Be, Cd, Co, Cr, K, Li, Mo, Ni, Pb, Sb, Se, Sn, V) mg/L -
Method Number Parameter Units LP.10/014 NATA Biochemical Oxygen Demand (5 day) mg BOD5/L LP.10/015 NATA Chemical Oxygen Demand mg O2/L LP.10/016 Chlorophyll ‘a’ mg/m3 -
Method Number Parameter Units LP.13/001 NATA Heterotrophic Plate Count (37°C) cfu/mL LP.13/002 NATA Total Coliforms & E. coli by DST MPN/100mL LP.13/013 NATA Thermotolerant Coliforms & E. coli by MF – Environmental / Effluent cfu/100mL LP.13/014 NATA Enterococci by MF cfu/100mL LP.13/006 NATA Pseudomonas aeruginosa by MF cfu/100mL LP.13/015 NATA Legionella by Spread plate (AS 3896) cfu/mL LP.13/016 NATA Legionella by MF (ISO 11731) cfu/mL -
Method Number Parameter Units LP.10/038 NATA Anion Scan
(Cl-, SO42-)mg/L LP.10/038 NATA Cation Scan
(K+, Na+, Ca2+, Mg2+)mg/L LP.10/028 NATA Trihalomethanes (GC-ECD) µg/L -
Method Number Parameter Water Microbiology Potable Water (tank, dam or bore)
(Total coliforms & E. coli DST, HPC)Water Microbiology Legionella & HPC
Legionella & HPCSwimming Pool Microbiology Swimming Pools
(E. coli by DST, HPC, Pseudomonas aeruginosa by MF)Bore Water Domestic Use
(pH, Fe, Mn, Salinity, Conductivity, E. coli DST)Bore Water Commercial Irrigation/domestic
(pH, EC, Salinity, Total & Bicarbonate Alkalinity, Total Hardness, E. coli DST, Anions, Cations, Cu, Fe, Mn, Zn, SARcalc)Tank Water Human Consumption
(pH, Conductivity, E. coli DST, True Colour, Turbidity, Nitrate, Nitrite)Water Quality Human Consumption
(pH, Conductivity, Total Hardness, Total & Bicarbonate Alkalinity, TDS, True Colour, Turbidity, Total coliform & E. coli, Nitrate, Nitrite, Anions, Cations, Fe, Mn, Zn, Cu & Al by FIA)Effluent Suspended Solids, BOD, TN, TP, Thermotolerant coliforms, E. coli by MF S.A.R. Calculated Value (must Inc. Na+, Ca2+, Mg2+)
Essential Documents for Water Testing
Click the links below to access the Chain of Custody Form, Sample Collection Instructions, and Laboratory Sample Receipt Procedure.
Contact Us
WaterOne Laboratory
Hours of operation: Monday to Friday, 8:30am - 4pm
Note: Preferred sample delivery Monday - Wednesday. Samples may be delivered outside of standard hours by prior arrangement, subject to staff availability. Surcharges may apply.
Address: 29-31 Ellengowan Street, Urangan QLD 4655
Email: labservices@frasercoast.qld.gov.au
Phone: 1300 79 49 29