Council recognises that it is important for employees to be satisfied in their roles, to balance work and life demands and to deliver quality services to the community.
Annual leave loading
Employees (excluding casual staff) are entitled to four weeks annual leave for each completed year of service, pro-rata for part-time employees. This leave is subject to leave loading of 17.5%.
Paid maternity leave and paternity leave
Employees (excluding casuals) with 12 months continuous service may access paid maternity leave for the birth or adoption of a child.
Employees (excluding casuals) with 12 months continuous service are entitled to access a maximum of one week paid paternity leave at the time of birth or adoption of a child.
Flexible work arrangements
Providing employees with a variety of flexible work options contributes to building a positive, healthy and productive work environment and supports them in achieving a work/life balance.
Flexible work arrangements may include:
- a 9 day fortnight
- flexible start and finish times
- flexible rostering or scheduling
- flexible leave arrangements
- part-time work and job share arrangements
- rostered days off
- 19 day months
- compressed working weeks
- TOIL or banked time
Council will support employees who undertake studies, through assistance in the form of paid leave and/or reimbursement of fees, which are relevant to their professional development and of value to Council.
Annual performance appraisals
Council undertakes performance appraisals for all employees. For the employee, it provides the opportunity for feedback on their performance. It is an important tool for the development of employees and enhances communication in the workplace.
Payment of overtime / TOIL
Banked time (or TOIL) is the time an employee accrues instead of a payment for overtime for working beyond their ordinary hours. When there is a prior agreement between a supervisor and an employee, an employee who works in excess of ordinary hours may elect to be paid at overtime rates of pay.
Employees may elect to have fortnightly deductions taken from their pay.
Additional sick leave for significant illnesses
Employees with a minimum of 2 years continuous service who have a significant illness or injury may be entitled to access up to an additional 54 days sick leave in any one year. This is subject to conditions.
Reward and recognition for customer service excellence
Council provides a reward and recognition program for staff who demonstrate excellent customer service. The categories are: Customer Service Excellence, Service Champion, Service Innovation, High Achiever and Good Samaritan.
Employee Assistance Program
The Employee Assistance Program provides professional counselling and referral services for employee personal or work-related problems.
Employees are provided with the flexibility to maximise the way they receive their salary to take advantage of legal taxation arrangements.