Right to Information

‘Council is committed to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.  Right to Information reforms aim to make information available, provide equal access to information across all sectors of the community and provide appropriate protection for individual’s privacy’.

Right to Information (RTI) Act

Under the Right to Information Act 2009, residents have a statutory right to access information held by government unless, on balance, release of the information would be contrary to the public interest.

The Right to Information Act 2009 replaces the Freedom of Information Act 1992.

Information Privacy Act

The Information Privacy Act 2009 provides safeguards for the handling of personal information held in public sector environment and provides a mechanism for people to access and amend their personal information.

The Information Privacy Act Chapter 3 replaces the Freedom of Information Act 1992.

If any of your personal information held by Council is either inaccurate, incomplete, out of date, or misleading you can advise us of the error.  We can update most records administratively, however in some cases you may need to ask for a formal amendment using section 41 of the Information Privacy Act 2009 (Qld). 

How to make an application for access under RTI or IP

An application for access to documents under the RTI or IP Acts must:

  • be made on the approved form;
  • provide sufficient information concerning the document/s requested
  • payment of RTI fee of $53.90 must be paid at the time of application
  • returned to a Council Customer Service Centre or posted to PO Box 1943, Hervey Bay,  Qld, 4655
  • processing charges are $8.35 per 15 minutes or part of 15 minutes if Council spends more than 5 hours processing the application
  • access charge is $0.25 per black / white A4 page

For more information and to obtain application form  

Disclosure log

Council’s Disclosure Log shows information released under the Right to Information Act since 1 July 2009 that is considered of interest to the general public.  Certain information (for example personal information, commercial in confidence or information otherwise excluded by law from release), will not be included in the disclosure log.

Where documents have been determined suitable to release, they are provided in Portable Document Format (PDF). To access released documents, which are large electronic files and have been notated as “Available on Request” in the table below, please contact Council’s Right to Information and Information Privacy unit on 1300 79 49 29 or by email enquiry@frasercoast.qld.gov.au to request copies.

Please contact us if you have problems downloading any documents in this log. If a copy of the information in our disclosure log is required in an alternative format, please contact Council’s Right to Information Officer, and we will endeavour to provide it to you in a more suitable format.

Publication Scheme

All agencies are required to publish a Publications Scheme that explains the information that the public can access.

This scheme sets out classes of information and the terms on which Council will make this information available.

Contact us

For further information, please contact Council's Right to Information Officer on 1300 79 49 29.

Last updated 10/08/2020