Request a service

Requesting services from Council 

All Fraser Coast residents and visitors are encouraged to report issues with trees, pavement problems, graffiti, dumped rubbish, waste services, water faults or any areas of concern.

Reporting
  • The Snap Send Solve app is easy to use, and sending a report takes less than 30 seconds!

    Snap Send Solve is a phone app that eliminates the complexity of knowing where and how to report incidents on the spot.

    Snap Send Solve provides residents and visitors an avenue to report faults and issues within the region, featuring attached photos and geo tagging.

    Download the app on your smart device using the appropriate link below: 

    Google play logo re-sized
    Download here
    Apple App store logo
    Download here

  • Council has two, two-man 'flying gangs' which routinely visit rural and remote townships to carry out minor maintenance and cleaning activities.

    The flying gangs are on top of Council's regular scheduled maintenance and capital works programs that are undertaken across the region.

    You can log jobs for the crews to undertake by filling in an online form below.

    Roster - Northern region

    SUBMIT AN ONLINE REQUEST FOR THE NORTHERN REGION

      Week 1 Week 2
      M T W Th F M T W Th F
    Esplanade                    
    Torbanlea / Burrum Town                    
    Howard                    
    Aldershot / Dundathu                    
    Burrum Heads                    
    River Heads                    
    Booral                    
    Dundowran                    
    Toogoom                    

     

    Roster - Southern region

    SUBMIT AN ONLINE REQUEST FOR THE SOUTHERN REGION

      Week 1 Week 2
      M T W Th F M T W Th F
    Tinnanbar / Poona                    
    Boonooroo, Tuan and Maaroom                    
    Magnolia, Bidwill and Owanyilla                    
    Oakhurst                    
    Mungar                    
    Aramara / Brooweena                    
    Tiaro                    
    Gundiah / Bauple                    
    Glenwood                    
  • You can report in person at one of our Customer Service Centres located in Hervey Bay and Maryborough.

    Via phone on 1300 79 49 29.

    Email: enquiry@frasercoast.qld.gov.au

    Hervey Bay - 77 Tavistock Street, Torquay, Qld, 4655
    Hours of operation: Monday to Friday 8.15am - 4.30pm 

    Maryborough- 211-213 Adelaide Street, Maryborough Qld, 4650
    Hours of operation: Monday to Friday 8.15am - 4.30pm 

    Wide Bay Water - 29-31 Ellengowan Street, Urangan Qld, 4655
    Hours of operation: Monday to Friday 8.15am - 4.30pm 

Snap Send Solve
Flying Gang