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Recovery Recovery

The following information, fact sheets and checklists have been provided to assist residents during the recovery process from an event.

The road to recovery

Natural disasters of a variety and range of events, be it cyclone, flood, earthquake, animal or plant diseases can arise at any time.

The need to recover, and have the community "back on its feet" as soon as reasonably possible is integral to minimising vulnerability factors into the future.

Read more about Preparing for Natural Disaster Recovery (PDF,1.2MB).

The Queensland Government website provides further information on how to recover after a disaster. 

Business recovery

The following links may assist your business to recover from a disaster.

Food premises - post flood

Council has prepared a Post-Flood - Food Premises Information fact sheet (PDF,406kB) to provide guidance on how to manage a business following a flood event.

Financial support and counselling services

Following a disaster financial help may be available for your immediate, unexpected needs such as temporary accommodation, food, essential clothing and medication.   

You will have the option to access assistance either by online, over the phone or in person. 

  • Online - 
  • Over the phone - Community Recovery Hotline 1800 173 349; or
  • In person - Visit a local recovery hub (hub locations will be advertised following a disaster).

​​Find out more about the help available or call Qld Government's Community Recovery Hotline - 1800 173 349.

Accommodation assistance

If your home has been damaged, or you've been displaced from your home as a result of the storm, you may be eligible for housing assistance.

Residents in need of housing assistance are urged to contact the Housing and Homeless Hotline on 1800 004 495 or alternatively download the free Housing Assist Qld app.


GIVIT partners with the Queensland Government to manage all offers of donated goods and services, including corporate offers of assistance, following Queensland disasters and matches them with urgent requests received from government agencies, local services and community groups.

Natural Disaster Relief and Recovery Arrangement (NDRRA)

The Minister for Police and Community Safety may approve activation of the Natural Disaster Relief and Recovery Arrangements.

In an event, residents should listen to local radio and news broadcast to find information about relief arrangements. 

Queensland Health

Storms, Cyclones and Floods

Significant cyclonic activity, storms and flooding occur in many areas of Queensland.

Queensland Health has developed information and advice to ensure Queenslanders stay safe and healthy as we prepare for, and recover from, these natural events. 


Bushfires can occur in many areas of Queensland and can pose a health risk to people living in that area during the event.

For more on bushfires see Queensland Health's information and advice.

Heat event

Hot weather can affect anybody. It may make existing medical conditions worse and can cause heat-related illness.

For more on hot weather see Queensland Health's information and advice.