The following information, fact sheets and checklists have been provided to assist residents during the recovery process from an event.

  • Natural disasters of a variety and range of events, be it cyclone, flood, earthquake, animal or plant diseases can arise at any time.

    The need to recover, and have the community "back on its feet" as soon as reasonably possible is integral to minimising vulnerability factors into the future.

    Read more about Preparing for Natural Disaster Recovery (PDF,1.2MB).

    The Queensland Government website provides further information on how to recover after a disaster. 

  • The following links may assist your business to recover from a disaster.

    Food premises - post-flood

    Council has prepared a Post-Flood - Food Premises Information fact sheet (PDF,406kB) to provide guidance on how to manage a business following a flood event.

  • Following a disaster financial help may be available for your immediate, unexpected needs such as temporary accommodation, food, essential clothing and medication.   

    You will have the option to access assistance either by online, over the phone or in person. 

    • Online - 
    • Over the phone - Community Recovery Hotline 1800 173 349; or
    • In-person - Visit a local recovery hub (hub locations will be advertised following a disaster).

    ​​Find out more about the help available or call Qld Government's Community Recovery Hotline phone: 1800 173 349.

  • If your home has been damaged, or you've been displaced from your home as a result of the storm, you may be eligible for housing assistance.

    Residents in need of housing assistance are urged to contact the Housing and Homeless Hotline on 1800 004 495 or alternatively download the free Housing Assist Qld app.

  • GIVIT partners with the Queensland Government to manage all offers of donated goods and services, including corporate offers of assistance, following Queensland disasters and matches them with urgent requests received from government agencies, local services and community groups.

  • The new Australian Government Disaster Recovery Funding Arrangements (DRFA) came into effect on 1 November 2018.

    The DRFA continues the joint Commonwealth/State government funding initiative, providing financial assistance to help communities recover from eligible disasters. State funding for non-DRFA eligible disasters will continue to be administered under the State Disaster Relief Arrangements (SDRA):

    • Disaster Recovery Funding Arrangements (DRFA) - joint Commonwealth and State Government arrangements that provide a diverse range of funding relief measures following an eligible disaster
    • State Disaster Relief Arrangements (SDRA) - a wholly State-funded program that may be activated for all hazards to provide assistance to alleviate personal hardship and distress.

    The Queensland Disaster Relief and Recovery Guidelines (QDRR) detail the activation, eligibility and other requirements for both the DRFA and SDRA within Queensland.

    The Australian Government's overarching DRFA 2018 publication and associated guidelines are available at the DisasterAssist website.

  • Storms, Cyclones and Floods

    Significant cyclonic activity, storms and flooding occur in many areas of Queensland.

    Queensland Health has developed information and advice to ensure Queenslanders stay safe and healthy as we prepare for, and recover from, these natural events. 


    Bushfires can occur in many areas of Queensland and can pose a health risk to people living in that area during the event.

    For more on bushfires see Queensland Health's information and advice

    Heat event

    Hot weather can affect anybody. It may make existing medical conditions worse and can cause heat-related illness.

    For more on hot weather see Queensland Health's information and advice

Disasters and Emergencies