Change my postal address

Change of address advice can only be accepted from the current ratepayer.

Ratepayers can inform Council of their change of service address by:

  • Visiting one of Council's Administration Centres in Hervey Bay, Maryborough or Tiaro;
  • Contacting our Customer Service Officers on 1300 79 49 29; or 
  • Email enquiry@frasercoast.qld.gov.au (please ensure you provide your property number which can be found on your rates notice as a reference)

Businesses/companies and Superannuation Funds

Businesses/companies and Superannuation Funds that wish to change their postal address must notify Council by way of written advice.

Change of Service Address Advice for businesses/companies and superannuation funds cannot be accepted by telephone.

The advice should be on company letterhead (preferable),  or a by completing a Change of service address form (PDF, 108kB).

Should the ratepayer neglect to advise Council of a change of address and subsequently miss their discount, Council will not favour a request to allow the discount.

Acknowledgement letters are not sent to ratepayers upon Change of Address advice unless requested by the ratepayer.