Pay a bill online / set up direct debit

• Phone 1300 361 496 to pay with credit card. Council accepts MasterCard and Visa cards only.
• Make regular Direct Debit deductions from your nominated savings or cheque account by either weekly, fortnightly or monthly payments – By completing the Direct Debit - online form
• Contact your participating bank, credit union or building society to make payment from your cheque or savings account. The BPAY Biller code and reference number is located on your notice.

• Phone 1300 361 496 to pay with credit card. Council accepts MasterCard and Visa cards only.
• Contact your participating bank, credit union or building society to make payment from your cheque or savings account. The BPAY Biller code and reference number is located on your notice.

Hervey Bay Customer Service Centre
77 Tavistock Street
Hervey Bay QLD 4655

Maryborough Customer Service Centre
211-213 Adelaide Street 
Maryborough QLD 4650 

• Payments can be made online or by phone, cheque, money order, credit & debit cards. Council accepts MasterCard and Visa cards only.
• Post your cheque or money orders to: Fraser Coast Regional Council, PO Box 1943, Hervey Bay Qld 4655 (include your account details or a copy of your account).
• Phone 1300 79 49 29 for further payment options.

The easiest way to pay your rates – Direct Debit

Direct debit gives you control over how and when you pay your rates.

Choose to make payments weekly, fortnightly, monthly, or on the due date—direct from your nominated bank account.

Applying is quick and simple with our online interactive form. You can also use the same form to update or cancel an existing direct debit arrangement.

Click here to access the online direct debit form.

Please note: A direct debit arrangement is not considered an approved payment plan for outstanding rates.