Compliments and complaints

General Complaint

If you have an issue with a Council project or service, or you are concerned about something Council is doing, please email, log your request via SnapSendSolve.

Complaints about decisions or actions:

If you have been directly affected because of an administrative decision or action of Council, you can request a review of the decision or action. To request a review of a matter please use the Complaints Form

Compliment us

Compliments go a long way, our staff work hard for the community and don't often get recognised enough.

If you are happy with an outcome or would like to pass on thanks to a staff member or team for a job or project well done, please complete the form below. 

Contact us

For more information please contact Customer Service on 1300 79 49 29.