Fraser Coast Regional Council logoFraser Coast Regional Council

e-Smart e-Smart

Fraser Coast Libraries are now a certified eSmart Library. The accreditation was achieved following an extensive staff training and public education program in collaboration with Telstra Foundation and the Alannah and Madeline Foundation, which formed a partnership in 2012 to develop and implement eSmart Libraries.

eSmart Libraries is a cyber safety framework designed to fully equip libraries, staff and library users with the skills they need for smart, safe and responsible use of digital technology.

For further information on eSmart libraries.


Acceptable computer use

Fraser Coast Libraries has an Acceptable Computer Use Policy (PDF,1.4MB) to guide users on their responsibilities when using library computers.

Useful links Useful links

#1 eSmart libraries

An introduction to eSmart libraries with a range of videos, guides, testimonials and case studies. 

For further information visit

#2 Protecting your computer

An Australian government site that looks at hoaxes, hackers, spyware, malware, password protection and prevention. 

For further information visit

#3 Reporting cyber bullying for under 18's

The Office of the Children’s eSafety Commissioner has wide-ranging federal powers to manage serious cases of cyberbullying.

Click on the below link to report illegal or offensive content, or get help using their complaint service. 

Housing over 300 short video’s and guidance pages on social media centre’s, eSafety issues and eSafety partners, learn more information about the process or request a presentation at your library.

For further information visit

#4 Complaints and reporting for adults

The Australian Cybercrime Online Reporting Network is the official government site for adults to report cybercrime incidents which may be in breach of Australian law.

For further information visit​

#5 Games, apps and social networking

A snapshot of the leading online games, apps and social networking sites. Click on each of the apps to find out more about their terms and conditions including privacy, age restrictions, reporting, blocking and account guidelines.

For further information visit​

#6 Teenagers and the internet

A leading site focused on online safety for teenagers. It has two sections – one for parents and one for young people (11-17 yrs) and includes information on issues including sexting, digital reputation and online relationships.

For further information visit

#7 eSmart Digital Licence

Created by cyber safety experts, teachers and psychologists, the eSmart Digital Licence is an engaging way to develop eSmart skills. Complete the free 10 question trial quiz or upgrade and earn a full digital licence.

For further information visit

#8 Scams and the internet

Up to date information on frauds and scams. You can use this site to report an internet scam and learn about the types of scams. Subscribe to their email list to receive up to date information on the types of scams currently circulating.

For further information visit

#9 Spam

Find out information on how to report, block and reduce spam. Information is provided for both email and SMS spam.

For further information visit

#10 Online Shopping

The ACCC website provides advice on how to follow up complaints when online shopping goes wrong.

What are the pitfalls and what recall do consumers have.

For further information visit

#11 Online Copyright

Visit the below link and click on the A-Z link for wide-ranging information on a variety of online copyright issues.

Included are documents written specifically for libraries relating to fair use and library exemptions.

For further information visit

#12 iParent

An online resource for ‘parenting in the digital age’ and how to play a role in ensuring a child’s online experience is positive and safe.

For further information visit

#13 eSafety Women

The ‘eSafety Women’ resources aim to help women manage technology risks and abuse by giving women the tools they need to be confident when online.

For further information visit

#14 Common Sense Media

Common Sense Media rates apps and websites in the same way as books and movies. Each is given a traditional rating from G to R and a second rating based on educational value.

For further information visit

#15 Exposure to online pornography

A community-based project that supports young people, parents, schools, government and the community sector to understand and address the influence of online pornography.

For further information visit

#16 New internet users

A website aimed at first time new internet users. Easy to read and manageable, covering 11 basic topics.

For further information visit

#17 Telstra Tech Savvy Seniors

Developing the digital literacy skills of older Australians. Includes ‘self-teach' videos, face-to-face training locations, and trainer guides. Available in English and eleven other languages. 

For further information visit