Animal registration

  • The keeping of animals in the Fraser Coast region is governed by the Animal Management (Cats and Dogs) Act 2008 and Council’s local laws.

    From 1 July 2020, free registration is available for first time registrations only, no matter the age of the animal.  Free registration is provided up to the end of the current renewal period for animals, being 31 October.

    Annual renewal notices are issued for all registered animals no less than 14 days prior to expiry.

    Council also has reciprocal registration programs for any dog currently registered with another municipal; please show proof of registration and your dog will receive registration from 1 July 20 to 31 October 2021.

    A refund or transfer of registration fees will not be provided upon the death or relocation of an animal outside the Fraser Coast area.

    It is compulsory for dogs to be:

    1. Registered with Council from twelve (12) weeks of age;
    2. Desexed before twenty-two (22) weeks of age;
    3. Implanted with a microchip before it is 12 weeks of age;
    4. Dogs are required to be registered with Council within 14 days of keeping the dog.  
    5. It is compulsory for dogs to be registered at their ‘kept at address’.
      Note: Council must be updated within 7 days of any changes to the animal registration details.  
    6. It is also a requirement that any animal born after 10 December 2010, should be implanted with a PIID (microchip).

    For ‘New' animals:  Complete an Application to register a dog (PDF) and submit with payment made by cash, cheque or card at any of Council's Customer Service Centres or by posting a cheque or money order with the application form to PO Box 1943, Hervey Bay, Qld 4655.

    Fees and charges can be found here.
    Change of animal owner details form

  • Changing your current registration details

    In accordance with section 54(3) of the Act, it is an offence not to update your registration details with Council within 7 days of change. If you have recently desexed your dog, changed your address or other personal details, or wish to cancel your registration please contact Council's Customer Service Centres on 1300 79 49 29.

    To notify us for any of the below changes, please click on the corresponding link. Please note that we will require one entry per animal record. We ask that you supply an email address so that we can send you a confirmation email.

    For new registrations or change of ownership notifications, please complete and sign the form here

    Microchipped -  click here

    Please note that you will need to provide proof of any documentation supplied that shows the microchip number.

    Desexed - click here

    Please note that you will need to provide proof in the form of a sterilisation certificate.

    Change of postal address/kept at address/email address – click here

    Deceased/Left Region/Given Away - click here

    Consent/Non-Consent to release animal information when animal is found - click here

    Renewal registration accounts

    Payment options are shown on the renewal account, and include;

    • In person;
    • Credit card;
    • Mail (cheque);
    • BPay;
    • Post Billpay;

    Please quote the unique reference number for each animal payment as indicated on the notice.

    Overdue Renewals

    If your renewal account is overdue, you can pay your account using your Visa/Mastercard (no surcharge) with the reference number on your notice here. Part payments and payment plans are not accepted. Your dog is not considered registered until full payment has been made for that current registration period.

    On-the-spot fines may be issued for an unregistered animal. 

  • Bpay Code: 838847 (from your savings/cheque account)

    Reference Number: as shown on your notice (Contact Council if you need to obtain this)

    Billpay Code: 2426 (Visa/Mastercard on our Australia Post portal)

    Reference Number: as shown on your notice (Contact Council if you need to obtain this)

    Click here to pay online, or call 1300 361 496

    REMINDER: When making payment – please ensure the unique reference number (one number per animal)
    is quoted to allow payment to be allocated to the correct animal record.

    Contact Council here if you do not have your reference number.

  • Guide/Hearing or Assistance Dogs

    Guide/Hearing or Assistance dogs are required to be registered with Council, and upon approval, are exempt from registration fees.  Approved Guide/Hearing or Assistance dogs will receive a Council registration tag.

    To be eligible to register a Guide/Hearing or Assistance Dog with Council, the animal owner must have a State Government issued Identity Card or the certification from licence mental health professional. To qualify your dog as an Emotional Support Animal (ESA), your dog must undergo a Public Access Test (PAT).  You will need to provide a copy of your ESA letter to Council at time of registration.

    To apply for a Guide/Hearing or Assistance Dog complete an Approval to keep a Guide/Hearing or Assistance Dog application form and submit this with your ESA letter to one of Council’s Customer Service Centres or post to PO Box 1943, Hervey Bay Qld 4655.

    Working Dogs

    Working dogs are required to be registered with Council, and upon approval are exempt from registration fees. Approved Working dogs will receive a Council registration tag. If you have not applied for a working dog status your animal is considered to be a domestic dog and requires registration, microchipping and desexing within 14 days.

    When a working dog status approval has been refused on the basis it doesn’t meet the criteria of a working dog, you will be required to registered as a domestic dog as above.

    To be eligible to register a Working Dog with Council, the animal owner must meet the below definitions:
    The definition in the Act states a Working dog – means a dog usually kept or proposed to be kept –

    1. On rural land; and
    2. by an owner who is a primary producer, or a person engaged or employed by a primary producer; and
    3. primarily for the purpose of droving –protecting, tending, or working stock; or
    4. being trained in droving, protecting, tending, or working stock; and
    5. does not include a class of dog prescribed under a regulation.

    This could also include a person that does not own any stock but is primarily engaged in the business of working with stock.

    Primary Producer - means a person primarily engaged in the occupation of;
    a) dairy farmer; or wheat, maize, or cereal grower; or cane grower; or fruit grower; or grazier; or farmer, whether engaged in general or mixed farming, cotton, potato, or vegetable growing, or poultry or pig raising;  and  
    b) includes a person engaged in primary production.

    To apply for a Working Dog status, complete a New Animal Registration Form, select Working Dog and submit to one of Council’s Customer Service Centres or post to PO Box 1943, Hervey Bay Qld 4655.

Contact us

If you would like more information, please contact Council's Customer Service Centre on 1300 79 49 29.