Change my postal address for delivery of rate notices
Incorrect postal addresses can lead to delays in receiving your rate notices and reminder notices, penalty interest and even the incorrect general rate category. Please ensure your details are updated with Council when changes occur.
You can update the service address for the delivery of rate notices by:
- Completing an online request
- Completing a Change of Address Request Form
- Contacting us on 1300 79 49 29 or visiting one of Council's Administration Centres
Please note that this address will be used for Rates and Charges Notices, Reminder Notices and any other correspondence issued by Council's Rates Department. If you need to update your address for any other reason, please contact Customer Service on 1300 79 49 29.
Rate notices, reminder notices and rates correspondence by email
Click here to request rate notices by email.
Property ownership under company, trust or superannuation fund
If a property is not owned by a natural person(s), a change of address request must be made to Council in writing with supporting documentation to confirm the authority of the requestor for the property. This written request can be made via email to enquiry@frasercoast.qld.gov.au or by completing a Change of Address for Rates Form.
Supporting documentation can include ASIC Statement or Trust Documents showing the directors or executor who have authority. Once this has been provided to Council, it will be noted against the property record for any future updates required.
Change of name
Council’s property ownership records match the Queensland Titles Registry. Any changes to your name must be lodged to Titles Queensland. Council will be notified of the change to the Land Title and our records will be updated accordingly. Council does not accept changes to the ownership records that have not been lodged through Titles Queensland.