Hervey Bay

Including Point Vernon, Urraween, Pialba, Kawungan, Scarness, Torquay and Urangan

Fraser Coast is not immune to natural disasters.  Each disaster has lasting effects on people, their property and their possessions. Disasters can happen fast and without much warning. This means that it is hard to react to a disaster if you have not planned for one. 

The Fraser Coast Local Disaster Management Group and Council encourage residents to plan for natural disasters and knowing what your risks are and what might happen can help you make plans for your family and property.

Council encourages residents and visitors to Hervey Bay to be prepared, monitor conditions and have a plan for all hazards.

Local Information

  • Evacuation Information

    The primary role of the Local Disaster Management Group (LDMG) with regards to the management of evacuees is to provide safe, temporary accommodation for a short period until a threat has passed.

    The first preference is for people to ‘shelter-in-place’ – stay where you are – while this is the preferred option, it may not be possible due to the type of disaster occurring (i.e. approaching bushfire). If you are required to evacuate, the second preference is for people to leave the impacted area and shelter with friends and family (if safe to do so).

    Should there be a need to open an evacuation centre the Local Disaster Management Group will ensure that there is ample notice provided of where such a centre will be and the best route to take.

    Information relating to the opening of Evacuation Centres will be announced via our information sources – please tune in to local radio ABC Wide Bay FM 100.1 or live stream ABC Listen - Wide Bay  and follow updates on the Facebook and Council’s Website   .

    Storm Surge Evacuation Zones


    You can also opt in to receive notifications via the Fraser Coast Disaster Dashboard which will be issued to areas required to evacuate.

  • For life threatening emergencies call 000 (Triple Zero)


    ​Torquay Fire Station

    ​227 Torquay Terrace Torquay 4655

    Phone: 07 4338 5400

Helpful Contacts 

  • 000 (Triple Zero) - Life Threatening Emergencies
  • 1300794929 - Fraser Coast Regional Council - Council Services Emergencies 
  • 132296 or 000 - Ergon - Fallen powerlines - Stay away from fallen power lines and alert people of any dangers.
  • 131444 - Police Link
  • 1800333000 - Crimestoppers
  • 132500 - SES Assistance Download SES app

Important Links

Disasters and Emergencies