If your bin has been missed, please report it within 48hrs using our online form below. Please leave your bin out until the collection is complete.
***Changes to collection days from 18 July 2022***
Council’s waste collection contractor, Cleanaway, has reviewed its routes and schedules to ensure our growing community continues to receive reliable and efficient services.
For about two thirds of Fraser Coast households, nothing will change with bins collected on the same days.
However, about one third of households will have either a new bin collection day, a change of recycling week or a combination of both.
Properties affected by the change have been notified by direct mail or email and there will be a two week transition where bins are collected on the new day and the old day.
The changeover will occur in stages throughout the region over several weeks starting from 18 July.
Type in your address in the interactive map below to find out your bin collection days and to check if your bin days will change.
REMINDER: Place your bins out by 6am on collection day (all areas may have different pick up times to what occurred previously).
Type in your address below for your weekly general waste and fortnightly recycling day.
*Changes to your bin days will take effect from Monday 18 July.
Download and print a recycling calendar to keep track of your A week or B week recycling day.
General waste and recycling
Find out the regular collection day for your general waste and recycling bin, how to report lost, stolen or damaged bins and how to report missed collections.
You can even book an extra bin pick up or event waste services for a small fee.
For a smooth collection, please ensure:
- Bins are on the kerbside (not the gutter or road) with the opening facing the road by 6am on your collection day.
- Bins are left at least one (1) metre apart from each other.
- Bins are not overfilled. The lid must close properly.
- Bins do not weigh more than 75kg.
- There are no cars, trees or overhead wires blocking access to your bins.
- Bin/s are only placed out 24 hours prior to your collection day and retrieved within 24 hours after collection.
Complete the online form below to:
Complete the online form below to:
Complete the online form below to book an extra service and a Council officer will contact you for payment via credit card. View fees here.
If you are having a community event, you can book general waste and recycle bins via the online form below or by calling 1300 79 49 29.
Event waste bins must be booked one (1) week prior to your event. An additional charge of $80 will apply for bins booked less than five (5) days prior to your event.
Council offers two (2) types of event waste options:
Free of charge: Bins are supplied free of charge (maximum 12 free), where the event organiser collects, empties and returns cleaned bins. 240L (wheelie) general waste or/and recycle.
Fees apply: Bins are delivered, collected, emptied and cleaned. Charges vary depending on the bin type and size. View pricing here. Sizes: 240L (wheelie), 3.3m3 bulk or 15m3 skip. General waste or/and recycle.
A guide for booking bins:
Number of people attending Guide to number of bins required 0 -100 4 x 240L bins 100 - 300 6 x 240L bins 300 - 500 8 x 240L bins Per 200 persons above 500 additional 2 x 240L bins
Complete the online form below and a Council officer will contact you to confirm and arrange payment (if required).
When you move premises, bins must remain with the property. Do not take them to your new premises.
If you arrive at a new residence and the bins are missing or if you have newly built property within Council's waste collection area, complete the form below and we will deliver new bins to you.